In ‘Conflict Resolution’, the ideal solution is the one that works best for both parties and achieves an agreed, workable outcome. The aim of this webinar is to introduce you to practical conflict resolution techniques and strategies to help you effectively manage conflict when it arises.
Learning outcomes include:
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Chris has spent the last 10 years designing and delivering bespoke learning, development and behavioural solutions for a number of major clients. These programmes have driven cultural and behavioural change in the organisations for which they were commissioned, improving performance and awareness of effective employee engagement.
Prior to setting up his own company, Chris was leading teams that designed and delivered behavioural development programmes to hundreds of managers of varying seniority, up to director level.
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