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Critical communication skills series: principles and practice of negotiation skills

No Charge
Available
Hong Kong
Hong Kong
Jul
19
Tue
12:30
-
14:00 HKT
Schedule Type Title: Weekdays
Schedule Description: In this interactive 1.5-hour workshop provides you with practical negotiation techniques applicable to negotiation in many contexts and situations.
Sessions: 1
Session Hours: 1.50
Online
12:30 - 14:00 HKT
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Description
In this interactive 1.5-hour workshop provides you with practical negotiation techniques applicable to negotiation in many contexts and situations.
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Date and time Location
19/07/2022 12:30 - 14:00 Online

Event Information

Many people struggle to negotiate well. They don’t enjoy it and very often fail to achieve their objectives. But it need not be this way. Negotiating is about reaching an agreement that is seen as positive by all involved. It should be viewed as an opportunity for creating value, better deals and cementing long term relationships.
 
This workshop reveals proven strategies and techniques to enable participants to approach any negotiation with increased confidence and purpose. The aim is to sharpen the abilities of the participants, to negotiate and persuade with others, be they internal or external parties.
 
By the end of the workshop, each participant will have an understanding of the strategies and techniques of:
- The Negotiation Matrix – six possible approaches to reaching an agreement.
- Tactics – best practice preparation.
- Techniques – increase personal powers of negotiation and persuasion “across-the-table”.
 
This is a CPD critical communication skills workshop and free to ICAEW members. Registrants will be sent the webinar link 24hrs beforehand.

About the speaker

Tony Ngo, Partner, Connect Communication
As a leading consultant in the area of communications, Tony trains in Cantonese, English and Putonghua. He works with clients to facilitate long-lasting changes that impact effectiveness, productivity, and satisfaction through a thoughtful blend of accelerated learning techniques. Through engaging, interactive approaches and stimulating, creative learning experiences, he always aims to establish excellent rapport with participants.
 
Tony’s topics of expertise include; Presentation Skills, Influencing, Negotiation, Executive Presence, Leadership, Selling, Handling Media, Assertiveness, Dealing with Difficult People, Giving Appraisal Feedback, Excellent Customer Service etc. He develops tailor made programmes to fit clients’ specific needs, and he also helps clients on IPO Roadshow presentations, key note addresses at marketing events, annual conferences, individual executive coaching and virtual online training.
 
After completing his education in England Tony returned to Hong Kong in 1981. He has 40 years working experience, including senior positions in various international companies in the APAC region, and with proven track record. Tony possesses a broad range of business exposure in management, marketing, sales, business development, advertising, new brand launches etc. Because of this background, he is highly attuned to the cultural differences between the western world and the eastern way of running businesses.
 
Tony’s training covers a wide spectrum of industries: AXA, Bernstein, A.S. Watson, Bank of China (HK), Barings, BNP, Boston Consulting Group, BRITA, CBRE, China Everbright Bank, China International Capital Corporation Ltd, Chong Hing Bank, Clifford Chance, CLP, Clyde & Co, Colliers, Credit Suisse, CSTDI, Dah Sing Bank, Ernst & Young, Freshfields, Gammon, Hang Seng, Hong Kong Exchanges, HKECIC, Hong Kong Housing Society, Hongkong Land, Hong Kong Monetary Authority, HKPC, Hong Kong Tourism Board, HKTDC, Hospital Authority, HSBC, Jardine Matheson, JPMorgan, JLL, Kah Wah, Knight Frank, KPMG, Legco Secretariat, Mayer Brown, MPFA, Moody’s, Morgan Stanley, MTR, Nan Fung, Prudential, PWC, Red Cross, Securities and Futures Commission, Sino Land, Standard Chartered, Sun Hung Kai, Swire Beverages, Wal-Mart…and many others.
 
With a lively, energetic and enthusiastic personality Tony is a natural-born trainer with a strong passion to help others achieve more. And when time allows he speaks at public forum like the Hong Kong General Chamber of Commerce and the Hong Kong Institute of HR Management. Tony also conducts talks at the Hong Kong University, Chinese University of Hong Kong and the Hong Kong Polytechnic University.
 
Tony obtained his Masters Degree in Business Management and Bachelor Degree in Economics from Salford University and Manchester Metropolitan University, England, respectively. He loves music, reading and all kinds of sports, plays badminton and is a supporter of Manchester United!

Costs

RateCost
ICAEW MemberNo Charge

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Contact

Virginia Li
E: virginia.li@icaew.com
T: +852 9727 1273

Event Programme

Introduction: Aims and objectives
 
Part One
Ice breaker with a Case Scenario
- Facilitator describes a scenario.
- Participants to prepare and provide negotiation tactics to the prescribed scenario.
 
Part Two
The Techniques of Negotiation
Applying persuasive techniques ‘across-the-table’ when facing targets, combining a prepared approach with physical skills:
- The Matrix: Emotion, Logic, Threat
- The six rules of Bargaining
- Relevant videos to illustrate specific issues
- Using tactics and spotting tricks
- The value of deciding on a BATNA
- Handling criticism and objections
Focus: Presentation and discussion on the use of negotiation techniques.
This event requires participant information to register. Please login and/or fill in the participants information.
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