2025: Become a resilient leader

Become a resilient leader

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This course is for: Trusted Advisors and Business Leaders.

What is a virtual classroom?

A virtual classroom provides the same great learning experience as other ICAEW training, except one difference, you can learn from your desk.

Being delivered online makes it so much easier to access in a busy working week and would definitively recommend this type of training. The breakout rooms work really well to allow you to get to know the other participants and share experiences.

Virtual classroom delegate

The focus is on the learner and creating an enriching classroom experience that connects participants globally. Using video, learners can converse and interact with the trainer and other learners in real-time. Whiteboards, break-out sessions, polls, screen-sharing, and interactive Q&A create an immersive learning experience.

I think the virtual training format using Zoom, and the survey features, and break out rooms, really works great. I had no problems engaging with the facilitator and felt he listened to what we said, and kept the pace of the content moving steadily.

Virtual classroom delegate

Secure your place now and keep your skills and knowledge up-to-date.

How do I attend a virtual classroom?

Once you've booked your session, you will receive an email with your booking confirmation. The steps you will need to follow to attend your virtual classroom will arrive in a separate email closer to the date of your course.

Trainer

Chris Paterson Chris is an Executive Coach, facilitator and mentor who primarily works with managers and senior leaders to develop their own authentic leadership style and increase their personal resilience. After qualifying as a Chartered Accountant, Chris has spent the last 17 years at GSK in a variety of Finance, Marketing, Project Management, Corporate Development and Business Leadership roles. His career journey has taken him to work in Czech Republic and Romania as a Finance Director. Chris made the transition from Finance into Commercial roles a number of times. He was a Brand Manager and later a Business Unit Head (sales and marketing) in Romania and in the UK. Chris has always been passionate about learning, spotting potential in others and supporting them in their growth and career development. As such, Chris left GSK in 2016 to set up his own company as a full-time coach and facilitator. As a coach and facilitator, Chris has a calm, supportive presence coupled with the ability to challenge clients to grow into their potential as leaders. Chris delivers training courses for GSK and the MOE Foundation. Chris is a member of the Association for Coaching and has been accredited as an Executive Coach. Chris has also set up a charitable coaching programme for young people to support their transition from education into the workplace. "Excellent course facilitator, highly knowledgeable and insightful, thanks Chris for all your efforts. " - Delegate feedback

How are the courses delivered?

All Virtual Classrooms are run by live on Zoom. These are interactive and not recorded, interaction and delegate involvement is encouraged.

When will I receive joining instructions?

You will receive a email with joining instructions after enrolling. Materials and any other resources for the course will be sent to you shortly before the course start date.

Are there breaks?

Each 3-hour virtual classroom will include a 10-minute comfort break.

How do I access the course slide deck?

Depending on the course you will either be sent in the lead up to the course or after.

What if I miss the live date?

The Virtual Classrooms are not recorded so we recommend you attend all sessions.

What if I am going to be 15 minutes late?

This is not a problem, the classroom starts at the start time, but you will be let in if you are delayed for any reason. Trainers do their best to accommodate catch-up, but this is not guaranteed. Where possible please let us know of any delays so we are aware when doing role call the beginning of the session.

Can I have my colleague with me in the live course?

Yes, if you purchase a second place. Each booking is valid for one person only.

Can I record the training?

No, virtual classrooms are not recorded.

Do the courses on this programme count as verifiable CPD?

Yes, these courses contribute verifiable CPD, so long as you can demonstrate that the content is relevant to your role. Additional information about CPD can be found here: Your guide to CPD.

How many people will be on the course?

Virtual Classrooms are designed to resemble a real classroom. Therefore, group sizes vary between 6 – 22 delegates per course.

Click here to view the full 2025 Virtual Classroom CPD Planner.

Leadership Excellence Learning Bundle (18 hours)

Click here for webpage for full details.

Elevate Your Career and Influence

Take your professional development to the next level with our Leadership Excellence Learning Bundle. This curated selection of three essential courses will equip you with the skills to manage yourself, inspire others, and drive your career forward.

1. Communicating for Influence: Master persuasion and build meaningful connections by adapting your communication style to different audiences and situations. Learn to handle difficult conversations confidently and understand how your approach impacts your effectiveness.

2. Develop and Sustain a High-Performance Team: Learn strategies to lead with purpose, set motivational goals, and align your team’s performance with business strategy. Discover techniques to inspire excellence, delegate effectively, provide constructive feedback, address underperformance, and create a growth-focused environment.

3. Become a Resilient Leader: Develop the mental toughness and adaptability to thrive under pressure while remaining authentic. Learn to sustain resilience, navigate challenges, and foster strength and adaptability within your team.

Together, these courses will empower you to strengthen your personal resilience, enhance your ability to influence, and create lasting impact within your team and organisation.

Start your journey towards becoming an inspiring, influential leader today.

How to book:
1. Purchase a bundle to start your journey.
2. Fill in the form provided in your booking confirmation email, selecting course dates and send to ella.hemmings@icaew.com.
3. Confirmation email with selected or alternative date suggestion to follow.

Our public course programme is deliberately structured to encourage delegates from different organisations to participate. However, if you have six or more delegates who require development in the same area, we are able to run a more cost-effective and much wider range of courses tailored specifically to your organisation.

Organisations will have the choice to run our in-house courses online or in-person.

These are ideal for organisations seeking hassle-free, flexible and cost-effective training delivered to multiple delegates at your location of choice. Whether we use our existing materials or develop new content for your business, our expertise lies in translating your requirements into a pragmatic, interactive training programme highly relevant to your people and organisation.

To discuss in-house training for your business please email academy@icaew.com or contact us through our enquiry form

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The Institute of Chartered Accountants in England and Wales (ICAEW) does not endorse or recommend any third-party products, services, or companies mentioned during this event or in related materials. References to any such products, services, or companies are for informational purposes only and do not constitute an endorsement or recommendation by ICAEW.

The views and opinions expressed by third-party speakers are their own and do not necessarily reflect the views, positions, or policies of ICAEW. ICAEW does not assume any responsibility or liability for the accuracy, completeness, or legality of the content presented by third-party speakers.

For further information or clarification, please contact ICAEW directly.