Event Details
Critical Skills series: better people management: developing skills for success

Critical Skills series: better people management: developing skills for success

No Charge
Available
Virtual
Hong Kong
Hong Kong
Sep
18
Thu
12:30
-
14:00 HKT
Schedule Type Title: Weekdays
Schedule Description: Elevate your leadership skills with actionable tools to motivate teams, resolve challenges, and drive organisational growth.
Sessions: 1
Session Hours: 1.50
Online
12:30 - 14:00 HKT
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Description

Elevate your leadership skills with actionable tools to motivate teams, resolve challenges, and drive organisational growth.

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Date and time Location
18/09/2025 12:30 - 14:00 HKT Online

Event information

Whether you manage staff formally or informally, this workshop is designed to help you refine your management style and understand its impact on the people you lead. Gain the tools to delegate confidently, give clear and valuable instructions, and provide constructive feedback that drives performance and growth.

This practical programme will also equip you with strategies to tackle challenging situations, handle tricky conversations with confidence, and explore the pros and cons of different management styles.

This is a session in our Critical Skills series, a series dedicated to helping Chartered Accountants excel in today’s competitive environment.

Session Highlights:

  • Delegating and giving instructions effectively
  • Managing performance and motivating your team
  • Giving constructive feedback using the SBI (Situation-Behaviour-Impact) framework
  • Managing upwards to build stronger relationships with your own manager
  • Action planning to implement your next steps

Take your people management skills to the next level and become the leader your team needs!

CPD hours

ICAEW's revised Continuing Professional Development (CPD) Regulations bring in new CPD requirements. This includes a minimum number of hours and an ethics requirement. Attending this webinar could contribute up to 1.5 hours of verifiable CPD, providing you can demonstrate that the content is relevant to your role.

A copy of the webinar booking confirmation email is accepted as evidence of verifiable CPD. You will need to save the email as a JPEG or PDF before uploading it to your record. Click here to use ICAEW’s self-assessment tool to help you work out how much CPD you will need to fulfil each year.

Costs

RateCost
ICAEW MemberNo Charge
Retired MemberNo Charge
Life MemberNo Charge
Affiliate MembersNo Charge

FAQs

Should you experience any difficulties booking onto the event, please go to our events support page - how to book.

Legal Disclaimer

The Institute of Chartered Accountants in England and Wales (ICAEW) does not endorse or recommend any third-party products, services, or companies mentioned during this event or in related materials. References to any such products, services, or companies are for informational purposes only and do not constitute an endorsement or recommendation by ICAEW.

The views and opinions expressed by third-party speakers are their own and do not necessarily reflect the views, positions, or policies of ICAEW. ICAEW does not assume any responsibility or liability for the accuracy, completeness, or legality of the content presented by third-party speakers.

For further information or clarification, please contact ICAEW directly.

ICAEW's terms and conditions for events

About the speaker

Profile photo of Eric Sampson

Eric Sampson, Director, Design and Delivery, Dramatic Difference
Eric Sampson is the Director of Design & Delivery at Dramatic Difference, a boutique learning and development consultancy established in Hong Kong in 2006. With headquarters in Hong Kong and Singapore, Dramatic Difference partners with leading organisations across the Asia-Pacific region, specialising in executive coaching, leadership development, and theatre-led learning for individuals and teams. Eric plays a pivotal role in designing and delivering impactful solutions that empower leaders, enhance team performance, and facilitate meaningful organisational change.

Since 2008, Eric has worked as a Coach and Corporate Training Consultant, coaching and mentoring clients to enhance their effectiveness in both life and work. He supports individuals in developing their executive presence, sharpening leadership skills, and defining and achieving long-term goals. Eric works closely with senior executives, including C-suite leaders, both individually and in group settings, across Hong Kong and the Asia-Pacific region.

Eric is known for his empathetic and culturally astute coaching style, which is grounded in respect, active listening, and a deep understanding of the diverse challenges faced by leaders in today’s global workplace. He delivers bespoke training programmes on a wide range of topics, including executive presence, strategic storytelling, interpersonal communication, cross-cultural competence, and diversity and inclusion.

At Dramatic Difference, Eric leverages innovative methodologies such as Theatre-led Learning© and the C4 Dialogue Navigator® to create experiential and engaging learning journeys. He also facilitates offsites and team meetings, helping organisations align goals, foster collaboration, and drive high performance.

With over 15 years of experience working with multinational organisations in Hong Kong, China, and across Asia-Pacific, Eric’s ability to bridge cultural and industry divides makes him a trusted advisor to leaders navigating complex business landscapes.
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