2026: Optimising emotional intelligence (EQ) for professional impact

2026: Optimising emotional intelligence (EQ) for professional impact

£625.00 + VAT
Available
Virtual
All Locations
Business partnering & personal impact
May
12
Tue
-
Dec
31
Thu
09:30
-
PM
12:30BST
Schedule Description: Use EQ to strengthen your credibility, influence, and resilience.
Sessions: 0
Session Hours: 0.00
CPD hours: 6hrs

Description

Develop the self-awareness, composure, and influence to lead with emotional intelligence - strengthening your professional relationships and resilience under pressure.

Please choose from the dates below to view more details.
Event Details
18 & 19 November 2026, Optimising emotional intelligence (EQ) for professional impact - Virtual Classroom

18 & 19 November 2026, Optimising emotional intelligence (EQ) for professional impact - Virtual Classroom

£625.00 + VAT
Available
Virtual
All Locations
Business partnering & personal impact
Nov
18
Wed
-
Nov
19
Thu
09:30
-
12:30 GMT
Schedule Type Title: 1st of the Month
Schedule Description: Use EQ to strengthen your credibility, influence, and resilience.
Sessions: 2
Session Hours: 6.00
CPD hours: 6hrs
Virtual

Description

Develop the self-awareness, composure, and influence to lead with emotional intelligence - strengthening your professional relationships and resilience under pressure.

Book here

Virtual Classroom - Optimising emotional intelligence (EQ) for professional impact
Use EQ to strengthen your credibility, influence, and resilience.
*New for 2026*

Date and time

Location

Session one: 18/11/2026, 09:30 - 12:30 GMT

Session two: 19/11/2026, 09:30 - 12:30 GMT

Virtual

Delivered over two three-hour sessions.

WHY TAKE THIS COURSE?
Emotional intelligence is a key driver of professional success. Research shows that leaders and professionals with high EQ are more effective at influencing others, navigating change, and sustaining performance under pressure. This course combines scientific insight with practical tools to help participants recognise their emotional patterns, pinpoint areas for development, and develop a clear action plan to navigate real-world situations more effectively.

WHAT YOU’LL LEARN
By the end of this course, you will be able to:

• Understand the science and business case for emotional intelligence in finance and leadership.
• Gain deeper insight into personal EQ strengths and development areas.
• Translate self-awareness into practical behavioural shifts that build credibility.
• Manage stress and pressure with greater resilience and composure.
• Enhance collaboration, trust, and influence in professional relationships.
• Create a personalised action plan to embed EQ practices into day-to-day work.

WHO IS THIS COURSE FOR?
This course is for finance professionals who want to strengthen their impact beyond technical expertise by developing emotional intelligence. It is particularly relevant for those looking to enhance self-awareness, build confidence under pressure, and improve their ability to influence, collaborate, and foster stronger professional relationships.

WHY CHOOSE ICAEW?
• Trusted heritage: For over 145 years, ICAEW has trained and supported the world’s leading finance professionals, setting the global benchmark for quality.
• Expert-led learning: Our courses are designed and delivered by subject matter experts, combining professional insight with real-world experience.
• Connected and relevant: With close links to government, regulators, and industry, our training reflects the latest challenges and opportunities in business and finance.
• Practical and interactive: Live, small-group learning with peer exchange ensures every programme delivers immediate workplace impact – and counts as verifiable CPD.

CPD HOURS
ICAEW's revised Continuing Professional Development (CPD) Regulations bring in new CPD requirements. This includes a minimum number of hours and an ethics requirement. Attending this course could contribute up to 6hrs of verifiable CPD, providing you can demonstrate that the content is relevant to your role.

A copy of the course booking confirmation email is accepted as evidence of verifiable CPD. You will need to save the email as a JPEG or PDF before uploading it to your record. Click here to use ICAEW’s self-assessment tool to help you work out how much CPD you will need to fulfil each year.

Course Enquiries
Contact: Events information team

More from ICAEW Academy

ICAEW's terms and conditions for events

Legal Disclaimer
The Institute of Chartered Accountants in England and Wales (ICAEW) does not endorse or recommend any third-party products, services, or companies mentioned during this event or in related materials. References to any such products, services, or companies are for informational purposes only and do not constitute an endorsement or recommendation by ICAEW.

The views and opinions expressed by third-party speakers are their own and do not necessarily reflect the views, positions, or policies of ICAEW. ICAEW does not assume any responsibility or liability for the accuracy, completeness, or legality of the content presented by third-party speakers.

For further information or clarification, please contact ICAEW directly.

 

A 6-hour live online programme combining expert input, discussion, and practical examples.

The case for EQ in finance
Build understanding to strengthen performance, influence, and professional presence.

• Why EQ matters in finance leadership - discover how emotional intelligence drives performance, influence, and resilience in professional environments.
• The neuroscience of EQ – learn what happens in your brain under stress and how awareness can help you respond more effectively.

Understanding yourself under pressure
Turn insight into resilience, confidence, and professional impact.

• Identifying your emotional patterns – understand your default responses and triggers in high-stakes finance situations and how they influence decisions, relationships, and credibility.
• Managing stress and pressure – techniques to stay composed and resourceful when the stakes are high.
• Perfectionism and imposter syndrome in finance roles – explore the psychology behind common pressures and develop strategies to maintain confidence and presence.
• Translating awareness into action – practical ways to adjust behaviours, boost credibility, and enhance influence in day-to-day professional interactions.

Applying EQ to influencing and collaboration
Develop the skills to manage yourself and others effectively in high-stakes situations.

• Empathy in action – learn how to connect with colleagues, clients, and stakeholders without compromising standards. Experiment with listening, perspective-taking, and responses to different behavioural styles.
• Understanding others’ motivations – use key insights from behavioural frameworks (e.g., SCARF) to anticipate reactions and strengthen influence in day-to-day decisions.
• Managing conflict constructively – explore how to navigate disagreements in finance environments, separating intent from impact, and preserving credibility and trust.

Embedding EQ for lasting impact
Consolidate learning, create a personal plan, and commit to action.

• Reflection on key insights – consolidate your EQ learning, highlight your most effective behaviours, and define focus areas for growth.
• Action planning – choose three EQ behaviours to implement immediately in your work.
• Accountability for progress – set a 30-day practice commitment to embed new habits and strengthen your professional impact.

 

 

Jo has over 20 years’ experience in senior leadership roles, managing large, complex teams and client portfolios at board level. While Jo’s early career was in advertising and communications, what Jo found most rewarding was developing people and helping them perform at their best – a focus that led Jo into coaching, leadership development, and training where she became a specialist in creating high performance cultures where individuals and businesses thrive together.

Jo now coaches and runs training for senior leaders, regularly working with Finance Directors, CFOs, and other commercial leaders navigating complex, high-pressure environments. Jo’s work helps leaders access their strengths, sharpen emotional intelligence (EQ), foster psychological safety, and make values-aligned decisions.
Jo draws on neuroscience to help leaders respond rather than react, leaving them with clarity, confidence, and practical next steps to lead effectively.

Jo holds the Certified Professional Co-Active Coach (CPCC) credential, and is a certified EQ practitioner, and an active member of the International Coach Federation, holding PCC status.

When Jo is not working, you’ll find Jo running through the woods with her wayward border collie or swimming in a pond.

 

Rate Cost Early Bird Pricing
ICAEW Member £425 + VAT £361.25 + VAT
Non-member £625 + VAT £531.25 + VAT

Early Bird Pricing
15% discount automatically applied on bookings made up until 6 weeks before the course date

How are the courses delivered?

All Virtual Classrooms are run by live on Zoom. These are interactive and not recorded, interaction and delegate involvement is encouraged.

When will I receive joining instructions?

You will receive a email with joining instructions after enrolling. Materials and any other resources for the course will be sent to you shortly before the course start date.

Are there breaks?

Yes, no fixed timings - will depend on the length of the course.

How do I access the course slide deck?

Depending on the course you will either be sent in the lead up to the course or after.

What if I miss the live date?

The Virtual Classrooms are not recorded so we recommend you attend all sessions.

What if I am going to be 15 minutes late?

This is not a problem, the classroom starts at the start time, but you will be let in if you are delayed for any reason. Trainers do their best to accommodate catch-up, but this is not guaranteed. Where possible please let us know of any delays so we are aware when doing role call the beginning of the session.

Can I have my colleague with me in the live course?

Yes, if you purchase a second place. Each booking is valid for one person only.

Can I record the training?

No, virtual classrooms are not recorded.

Do the courses on this programme count as verifiable CPD?

Yes, these courses contribute verifiable CPD, so long as you can demonstrate that the content is relevant to your role. Additional information about CPD can be found here: Your guide to CPD.

How many people will be on the course?

Virtual Classrooms are designed to resemble a real classroom. Therefore, group sizes vary between 6 – 22 delegates per course.

 

Title Topic Format
 Description
Advanced business partnering Communication Virtual Elevate from trusted business partner to strategic adviser. This course helps experienced finance business partners strengthen influence, challenge assumptions effectively, and ensure financial insight drives decisions at the executive level.
Communicating to influence Communication Virtual Learn how to adapt your communication style to different contexts and improve your ability to engage and persuade, whether leading meetings or navigating difficult conversations.
Leading challenging conversations Communication Virtual Learn how to lead challenging conversations with confidence using neuroscience-backed techniques. Understand how people react under pressure and gain practical tools to communicate effectively in difficult situations.
Mastering business partnering Communication Virtual In an AI-driven world, strong relationships and valuable commercial insight set you apart. Enhance your finance business partnering skills to turn data into direction, build influence, and deliver real impact. Understand the skills required to be a great business partner and how to apply them.
Mastering high-stakes negotiation Communication Virtual Sharpen your influence and composure in high-stakes situations. This immersive course helps you plan, execute and adapt negotiation strategies under pressure, achieving stronger outcomes while building trust and lasting professional relationships.
Optimising emotional intelligence (EQ) for professional impact Communication Virtual Strengthen your professional impact by developing the emotional intelligence skills that drive credibility, influence, and resilience. Grounded in neuroscience and real-world application, this course helps you understand your emotional patterns and use EQ to perform and lead more effectively.
Presenting financial insights with impact and influence Communication In person Transform complex financial data into compelling narratives that drive decisions. Learn to structure messages for clarity and engage senior audiences effectively.
This event requires participant information to register. Please login and/or fill in the participants information.
Back
Basket
Item(s) £0.00
Grand Total £0.00
Powered by Configio