This two-part webinar with KPI guru, David Parmenter, is now available to you on on demand.
David rejoins us to deliver his very popular KPI on-line workshop. The three hour e-learning lecture will cover how to assist your business to focus on issues that matter. David will show how winning KPIs lead to happier customers and a better led and managed organisation. The appropriate KPIs will cut through and sweep away management practices and performance issues that clog daily operations.
Please note that this is an on demand webinar - you will receive two links to the webinars after completing your purchase.
David Parmenter B.Com, FCA (ICAEW) is known on the international speaking and consulting circuit as the “King of the KPIs”. He is the author of eight business titles, all published through US based publishing house, John Wiley & Sons Inc, and has also written dozens of articles about leadership and KPIs for local and global accounting and management journals.
In short, he is a world expert in the identification, development and deployment of winning KPIs. The organisations and individuals he works with use his KPIs to build lean and focused 21st century operations that deliver outstanding performance leadership. He has worked for some of the world’s largest companies and consultancies including BP Oil, Ernst & Young, Arthur Andersen and PriceWaterhouseCoopers.
On satisfactory completion of session 2 you will be able to;1. Identify your organisations critical success factors (CSFs) and apply these to the relevant performance measures. 2. Implement your winning KPIs using a six stage process guide.3. Describe the eight stages of selling and leading change and be able to initiate these stages to enhance project success.
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